American Osteopathic Association

Advancing the distinctive philosophy and practice of osteopathic medicine

Employment Opportunities

If you're a talented individual interested in working with caring physicians within a growing member association, the American Osteopathic Association (AOA) may be the place for you. Send a resume with cover letter and salary requirements to: Department of Human Resources, American Osteopathic Association, 142 E. Ontario St., Chicago, IL 60611-2864; or email recruiter@osteopathic.org. The AOA is proud to be an EEOC employer.

 

Director of Brand Marketing
Communications

The AOA is seeking a Director, Brand Marketing who is responsible for elevating stakeholder awareness of, and engagement with, the AOA/osteopathic brand. This role will lead development and execution of marketing strategies that promote AOA membership and certification to physicians and medical students and build awareness of osteopathic medicine among consumers. A dynamic strategist and leader, the Director will collaborate with multiple departments to develop, execute and measure high-impact marketing and advertising that supports strategic priorities and promotes AOA programs, services, products and events. The successful candidate will bring a passion for advancing the AOA brand and osteopathic professions to membership, affiliate and specialty organizations, and to consumers. Key relationships include the CEO, Senior Leadership Team, Board of Trustees, and consultants.

Partner with Communications and Publications team members, including the CCO, Associate Vice President of Media Relations, Director of Content and Director of Publications to develop, execute and evaluate integrated marketing plans. Collaborate with multiple departments, including Membership, Education, Research & Development, Physician Services, Certification Board Services, Information Technology, Public Policy, Meetings & Travel and Executive Administration to develop marketing strategies and tactics to support strategic priorities. Develop and manage the creation, design and production of all marketing collateral and promotional materials, including digital and social media/marketing, e-newsletters, brochures, website content, videos, print advertisements, direct mail and other channels. Work with the CCO to manage the consumer brand awareness campaign, including management of market research and creative agencies. Oversee marketing of AOA live events including OMED and Annual Meeting, manage development and production of communications elements, including themes and general session videos, scripts and presentations. Oversee development and production of AOA Annual Report/Osteopathic Medical Profession Report and other publications. Manage Marketing, Communications and Production staff.  Oversee management of vendors and freelancers. Develop and track metrics for all marketing programs and adapt/optimize strategies and tactics as necessary to maximize impact and achieve goals. Under the direction of the CCO, interact with executive directors of osteopathic state/specialty organizations, CEO, President, President-elect, Board of Trustees, as well as various bureaus, councils and committees. Ongoing contact with members, AOA Senior Leadership Team and vendors. Develop and manage the marketing budget.

This position requires two to three weeks of travel per year. Extended work hours will be required around major meetings and other high-volume work periods.

 
Education: Bachelor's degree required
 

Experience: 10+ years of progressive marketing management experience, proven track record of success in brand marketing, preferably in professional services associations, health care organizations and/or agencies. Experience managing creative teams is required. Experience working with senior executives and board/volunteer leaders is required. Experience with physicians is highly desirable. Experience with brand management in a nonprofit is highly desirable.

Please follow this link to complete the application process: http://bit.ly/1ZOdKuA

Certification Manager 
Certifying Board Services

The AOA seeks a Certification Manager to serve as an integral member of the AOA’s Certifying Board Services (CBS) team. This position requires the skill set necessary to interact seamlessly with professionals on all levels within the association and the certification process; the ability to handle confidential material with the utmost discretion; deal with highly sensitive situations; and possess scrupulous attention to detail. The ideal candidate will be able to understand a complex system of inter-related activities; to demonstrate critical thinking skills that allow the candidate to draw independent conclusions based on information provided by candidates and board members; and will also be prepared to interact meaningfully with the Vice President for CBS based on these assessments at a moment’s notice. This person will be able to partner with appropriate internal and external resources to advance the scope of osteopathic certification and to pursue opportunities to strengthen the AOA brand with new and existing partners. Overall, this role requires a highly collaborative approach to leadership.

The Certification Manager will help us create a compelling application experience for the candidates that keep physicians engaged with the AOA. The ideal manager would have specific certification experience along with consumer web, e-commerce, mobile, and software as a service mindset. In addition, the manager will be an expert online marketer who creates scalable communication; a buzz of inbound marketing or viral traffic through the web; social media and content discovery. The successful candidate will exhibit a savvy online marketing sense and understand how the current state of the web operates and know how to make it work to the certification applicant’s benefit. Since data is becoming more and more accessible, CBS is increasingly making decisions driven by metrics.  Analytics are becoming a central hub where everything (web, marketing, and operations) is being measured and each decision is supported by data. Thus, we seek a candidate who can act like an internal consultant and help determine what should be measured and will eventually be able to help build out that capability with the IT staff for our division.

Manages the coordination of materials associated with the examination process including developing and distributing examination schedules; coordinating the scheduling of examiners; registration and preparation of statistical reports. Works closely with other Certification Managers to craft best practices related to marketing, metrics, budgets, revenue projections and forecasting processes. Oversees assigned staff specialists’ work – verifying and approving projects, evaluating performance, making necessary updates and changes as needed. Exhibits the leadership attributes of fairness, empathy and above all a sense of humor. Works with the Vice President and the assigned psychometrician on the development of new exams launched by the boards. Coordinates board examinations (primary certification, recertification, and OCC’s continuous osteopathic learning assessments).Facilitates data for the board officers regarding credentialing for certification/recertification of candidates. Facilitates the coordination of new exam questions. Works closely with the examination committee and ensures examiners’ participation. Supports the item bank consultant in the maintenance of the item bank of examination questions for the various board exams. Submits appropriate CME hours to the AOA for participating examiners.

 
Education: Master's degree required
 

Experience: Two to five years of association/nonprofit management process experience. 

Please apply to this position using our online applicant system with the following link: http://bit.ly/1unHCy7

Staff Attorney - Assistant to General Counsel
Office of General Counsel

The Staff Attorney will provide assistance with the various matters handled by the Senior Vice President and General Counsel. This will include serving as in-house staff of the Office of General Counsel for the American Osteopathic Association (AOA). This position provides legal expertise, contract counseling and advice to the internal AOA business units.  Specific responsibilities include negotiation, drafting and finalizing agreements and contracts. The individual will also be responsible for projects on various non-legal issues handled by the General Counsel. The successful candidate will bring a clear and organized thought process in order to assist the Senior Vice President and General Counsel and internal client groups on legislative, regulatory and contractual issues. Key external relationships include osteopathic medical schools, the American Association of Colleges of Osteopathic Medicine, state and specialty osteopathic organizations, and AOA membership. We seek a Juris Doctor who is motivated to provide legal advice and counsel and who has sufficient flexibility and acumen to provide support for the senior management team in order to advance the strategic, operational and business objectives of the AOA.

Perform legal and regulatory research, and present recommendations to the Senior Vice President and General Counsel. Assist with AOA bureaus, councils and committees that are staffed through the Office of General Counsel. Oversee outside counsel as needed. Prepare legal documents and correspondence. Render advice, prepare and review contracts. Review regulations and statutes pertaining to AOA internal policies and operations to ensure compliance. Conduct legal research and prepare summary documents for senior management of the AOA. Respond to requests for information from the AOA Board of Trustees, members, senior management and other constituents. Provide support and assistance across all business units overseen by the Senior Vice President and General Counsel. Outstanding analytical and critical thinking skills with an outcome orientation.  Superior interpersonal skills with the ability to engender confidence with external and internal clients. Demonstrated ability to supervise own workload and perform with minimal supervision by the Senior Vice President and General Counsel. Exceptional verbal and written communication skills.

Education: Juris Doctor degree
 

Experience: Five years of legal experience in a law firm, government or corporate in-house setting. Background experience with nonprofit organizations and health law are strongly preferred. 

Please follow this link to complete the application process. Qualified applicants will be considered.http://bit.ly/1Svp5Pt

No telephone calls or search firms please.

 

Director, Business Development
American Osteopathic Information Association (AOIA)

The Director, Business Development, will assist the AOIA Vice President with strategic design, business planning, marketing, budget development and quality management of the service delivery products.

This position requires the skill set necessary to interact seamlessly with the physicians and administrative leadership of the AOIA, health care (including health care information technology) business leaders and innovators, physician members of the AOA, hospital and facility executives, insurance executives and government payers.  This position requires the ability to handle confidential material with the utmost discretion and to ensure rigorous attention to detail.

The successful candidate will manage physician practice requests, demonstrating analytic skills and acumen toward strong business plan development.  This individual will manage multiple inter-related activities, demonstrate critical thinking skills in the design of business solutions to meet the needs of physicians in practice, have marketability and financial sustainability, have familiarity with innovation development in continuing medical education and payment reform models. Processes information quickly and be an effective communicator with staff, physician constituent groups, and AOA leadership. Assists with the development  of strategic business plans and goals for focus areas identified through the strategic planning process. Educates AOIA and AOA staff on the business plan. Creates timeline for the achievement of assigned goals. Implements and manages goals and objectives on time and on budget. Develops and executes a repeatable development process that includes concept discovery, concept testing, design thinking and product documentation. Manages operations, financial and human resources to budget. Assists with the establishment of quality measures for physician service products including evaluation metrics to determine effectiveness and feasibility of service lines. Assists with design, review and evaluation process for innovation projects and efforts for payment reform model development. Creates communications and marketing plans for Physician Services and Innovation Project Pilots to support sustainable models. Identifies opportunities for new growth and expansion with members. This person will be a self-starter, but will also partner with appropriate internal and external resources to advance the business processes and quality of service offerings for AOA physician members.  This role requires a highly collaborative approach to teamwork.

Education: BA or BS degree required, MBA preferred

Experience: Minimum 5 years total experience with a focus on health care industry (directly or within medical associations); strong sales; business development and health information technology skills.  The candidate should be familiar with the Health Information Technology marketspace and its application within physician practices. Solid foundational understanding of web and mobile technologies such as HTML/CSS/JS with some basic coding experience is a plus. Experience in business analysis and process analysis with excellent communication and documentation skills; directing and/or executing web & mobile design using fundamental User Experience (UX) principles and user research data; and generating sustainable and repeatable user-acceptance test plans and managing ongoing Quality Assurance routines for emerging products during final go-to-market development activities.

Please follow this link to complete the application process. Qualified applicants will be considered. http://bit.ly/26pjhgl

The AOIA is a not-for-profit professional association formed in 2000 to advance the use of information technology in the practice of osteopathic medicine. It is an affiliate of the American Osteopathic Association (AOA), and shares a common goal in the advancement of osteopathic medical practice. Its mission includes charitable, educational, professional or scientific innovation initiatives to advance the osteopathic medicine profession. Today, the AOIA also provides a broad range of physician practice solutions and services, including support for practice managers and physician advocacy.

Vice President
International Affairs

The AOA is seeking a Vice President who is responsible for the development and advancement of global strategic initiatives for the association. Activities will involve the restructuring, design and alignment of AOA resources in order to maximize the effectiveness of the AOA international leadership position. The Vice President will oversee key international relationships and initiatives to implement the directives of the CEO and AOA Board of Trustees, and establish and foster relationships with key organizations and appropriate affiliates to further the AOA’s goals at the international level.

This individual must be a proven leader who can demonstrate success in advancing strategic initiatives, particularly in licensure and regulatory access, advocacy, research, professional and affiliate representation and osteopathic medical education. This role will prioritize and unify activities in scope and geography to create areas of high impact for osteopathic medicine. Capitalizes on opportunities to develop the AOA’s international presence through the development of a focused strategic plan. Develops comprehensive operational planning for the international affiliates. Guides and mentors direct reports to enable them to reach their full potential. Represents the AOA to external organizations including the World Health Organization (WHO) and the International Association of Medical Regulatory Authorities (IAMRA). Provides oversight and serves as liaison for AOA on interactions with the Osteopathic International Alliance and DOCARE. Develops relationships with staff at the colleges of osteopathic medicine who oversee international opportunities for osteopathic medical students. Monitors activities of WHO and other international health care organizations for issues and developments relevant to AOA membership. Directs the department’s advocacy efforts at the international level with regulatory, legislative and licensing authorities. Manages the departmental performance improvement processes and quality reporting. Assumes operational leadership and accountability for budgeting and forecasting, resource deployment, contract management and human resources management within the international department. Serves as a member of the AOA senior management team.

The successful candidate will bring a passion for international exchange and interaction for the advancement of the profession on the global stage. The Vice President will lead initiatives through relationships with international organizations such as WHO, IAMRA and the International Primary Care Educational Alliance. Other key external relationships may include individual osteopathic medical schools, the American Association of Colleges of Osteopathic Medicine and other accreditation and certification organizations.

Education: Advanced degree required.

Experience: Ten plus years in health related management with experience in international strategy alignment. Experience in the development and establishment of new “businesses” and organizational development within a nonprofit setting.  Knowledge of physician certification and licensure is required.

Please follow this link to complete the application process. No telephone calls or search firms please. Qualified applicants will be considered. http://bit.ly/22zxsuK

Software Development Engineer
Information Technology

The AOA seeks a Software Development Engineer proficient in web development to build and maintain systems that make a difference for our staff and members, primarily using ASP.NET, C#.NET, HTML, CSS, SQL, and MVC.

Our increasingly team-based and agile environment requires ongoing learning and incorporation of new technologies, balancing multiple responsibilities, a commitment to quality, and standing behind your work. Create web-based software solutions that truly satisfy user needs. Design software systems, data structures, and integrations. Provide exceptional technical support. Research issues and solve problems. Suggest creative, breakthrough approaches. Work in cross-functional teams. Experience with Agile/SCRUM; MVC; PHP, Wordpress, ColdFusion, and/or SharePoint; and iMIS is a plus.

Education: Bachelor's degree in computer science or other technical discipline, or equivalent in technical training/experience

Experience: Two or more years object-oriented programming in ASP.NET and C# or VB.NET. One or more years writing and verifying queries for MS SQL, Oracle, or MySQL. Two or more years HTML, CCS, JavaScript, jQuery, ajax, bootstrap, etc.

Please follow this link to complete the application process: http://bit.ly/1J6L7mR

Chapter Relations Specialist/Administration
Affiliate Affairs

The AOA seeks a Chapter Relations Specialist to serve as Program Administrator to select AOA managed affiliates in order to facilitate the development of active, healthy societies. Work with Vice President providing project support to balance the needs of affiliate affairs with available resources. Provide support for other division activities as required. Creates and maintains affiliate contact information by updating database information, spreadsheets and associated web pages. Assists in preparation of annual budgets, reconciles accounts, and handles invoices and expense reimbursements. Performs daily tasks such as sorting mail, answering telephones, replying to emails and faxes on behalf of the director and the division. Develops and maintains filing systems for all of the Division activities and events. Handles division inquiries via phone, email, fax and written correspondence. Assists Department projects as approved by the Vice President. Updates Facebook, LinkedIn, and other social media sites. Provides content for websites. Lists affiliate events on AOA website. Drafts and distributes correspondence, calls to meeting, etc. related to assigned bureaus/task forces. Manages the creation and compilation of materials and printing of agenda books for assigned bureaus/task forces. Creates and maintains member lists of assigned bureaus/task forces. Works with staff team to support the development of healthy and viable affiliate organizations. Assists with special projects as approved and directed by Director. Assist Financial and Program Specialist. Assist with daily financial processing including check requests, invoices, deposits, mailings and other special projects as needed. Computer experience with Microsoft Office Products including Word, Excel, Access, PowerPoint and Outlook required. Experience in AMS systems, specifically iMIS software, is preferred, high level of comfort with social networking outlets.

Education: Associate degree in administration and/or project management required, bachelor degree preferred.

Experience: 3-5 years direct experience in coordinating multiple projects in a fast paced environment. Prior association experience required.

Please follow this link to complete the application process. Qualified applicants will be considered. http://bit.ly/1K2FmHE

Associate Vice President
Certifying Board Services

Reporting to the Vice President of Certifying Board Services, the Associate Vice President will oversee the certification directors, ensure exemplary certification practices of the medical specialties and oversee the board examination processes including exam development and the data bank.  The AVP participates in highly visible communications including Web content and member interactions pertaining to certification. This position oversees operations, sets performance expectations and enhances the positive culture of the organization.

We seek a proven association leader to achieve the organizational mission and vision. This individual would bring the knowledge, skills and abilities to lead change management, garner broad membership support, increase the visibility of the organization and lead major projects and programs.

This role will be responsible for applying principles of knowledge management to develop and deliver examinations, providing data/trends, and designing new exams and marketing various certifications; day-to-day supervision of certification directors and managers to craft best practices related to test development, marketing, metrics, budgets, revenue projections and forecasting processes; development and implementation of department projects and programs; exhibiting the attributes of integrity, fairness, empathy, and excellent customer service, both internally and externally; working closely with the Vice President, Certifying Board Services to assure quality processes of board certification and continuous certification to the profession of osteopathic medicine; coordinating board examinations (primary certification, recertification, and OCC continuous osteopathic learning assessments); coordinating data for the board officers regarding credentialing for certification / recertification of candidates; monitoring board exam committee process; leading department change management process to streamline operations; keeping the Vice President immediately appraised of developing issues and matters that need to be addressed; and accepting other duties as deemed necessary for the department.

Successful candidates will have exceptional communications skills in order to partner with members and external constituents, strengthen the AOA brand and to collaborate internally at the highest level with enthusiasm.  The ability to develop and nurture partnerships with other organizations is critical.  Overall, this role requires a highly collaborative approach to leadership.

Education: MHA or MBA with a concentration in health care administration

Experience: Minimum of 5 years of experience in the arena of high-stakes examination/certification, preferably in health care. Must have 10 years of management experience, including strong interpersonal skills and management of teams.

Please follow this link to complete the application process. Qualified applicants will be considered. http://bit.ly/1SPJQ91