The AOA seeks a Database Developer to lead the efforts to develop a unified research database for conducting various kinds of research on the osteopathic workforce, osteopathic medical education – both undergraduate and graduate - and other research projects as developed. Specifically, the director will guide the strategic design and development of the database and establish access protocols. The development phase will initially consist of existing databases from the American Association of Colleges of Osteopathic Medicine (AACOM) and the American Osteopathic Association (AOA) and the merging of selected data elements from the unique data sets maintained by each organization. The perfect candidate will need to be resourceful when presented with a data problem or reporting requirements, self-directed and a great communicator. Collaborate with AACOM and AOA staff (and others as necessary) to create an integrated database using the individual physician/student as the data unit. Once the database has been created, the database director will maintain and update the database on a regular basis, and work with identified researchers who will use the database. These initial researchers will be staff of AACOM and the AOA, but may include others as the database develops. Import, clean, transform, validate and model data with the purpose of understanding or making conclusions from the data for decision making purposes. Assure the accuracy and validity of both source data and results and interpret results into recommendations. Translate requirements into production of both ad hoc and recurring reports and data sets. Consistently produce well thought out, error free work in a timely manner. Perform detailed quality checks on all final products to ensure that users receive reliable information. May include presenting data in charts, graphs, tables, designing and developing relational databases for collecting data and in some organizations. Prepare for database expansion by studying plans and requirements; advising senior staff; coordinating design and programming. Keep senior management informed by preparing reports on system performance and problems. Maintain database hardware and software platform. Advise on hardware and software needs by assessing actual and potential database use. Advise on database security; developing policies, procedures, and controls for review by organization leadership. Skills include: Ability to design and develop reports with custom formulas and groupings. Must possess understanding of data integrity and relationships. Excellent verbal and written communications skills across all organizational levels required. Proficiency with PL/SQL, Visual Basic, or similar programming language. Experience with ERWIN for data modeling. Experience developing and managing complex relational databases, especially related to workforce/labor issues. Working knowledge of Microsoft Office Suite including Access, and statistical packages (such as SAS or SPSS) is required. Experience with GIS applications and Dataflux is a plus.
The AOA seeks a Certification Analyst to serves as a point of contact for inquiries regarding certification. To provide staff support to the AOA Bureau of Osteopathic Specialists (BOS) by drafting correspondence, liaising between Specialty Certifying Board staff and the BOS, and assisting the Director of Certification/BOS Secretary with preparing meeting materials and secretarial duties at meetings. This position manages daily activities within the Division of Certification, which include but are not limited to: verifying credentials; processing recommendations for certification and Osteopathic Continuous Certification (OCC) renewal from AOA Specialty Certifying Boards (“boards”); managing OCC platform data and user accounts; continuously assessing and improving upon Division processes; performing data quality control and quality assurance; providing customer service to physicians, Specialty Certifying Boards, AOA staff, credentialers, and other medical organizations; updating content on the AOA website; and analyzing and reporting on Certification data to the Director of Certification, other AOA staff, and Specialty Certifying Boards. The position serves as a point of contact for inquiries regarding certification. Essential functions include: processing recommendations for Certification and OCC renewal; perform quality control on, and upload certification and OCC submission spreadsheets from boards into the Board Submission database in Access; run queries and review physician data in Microsoft Access tables and forms and in the Credentials Processing System (CPS) to verify AOA membership status, training completion, and other credentials required for certification and OCC renewal; managing certification data in AOA databases; create and manage Access databases for certification and OCC renewal submissions, Resolution 56 applications, board pass rates, OCC platform data, statistical data, data quality assurance, etc.;managing OCC Platform data and user accounts; data collection, analysis, and reporting; miscellaneous certification duties; customer service; web content; BOS functioning; and other responsibilities as assigned. Special skills include: strong verbal and written communication skills; strong customer service orientation; strong organizational skills, ability to determine and adjust priorities; advanced proficiency with Microsoft Access, including building complex queries and forms, working across multiple databases, and importing and exporting data in Microsoft Excel spreadsheets; basic understanding of Structured Query Language (SQL); intermediate proficiency with Microsoft Excel, including using multiple worksheets (tabs) within the same workbook; intermediate proficiency with Microsoft Word, including mail merges; ability to quickly learn the various AOA software programs used with certification activities. This includes IMis, CPS and SharePoint (web design software to name a few); background in medical associations including an understanding of the certification process for physicians; excellent interpersonal skills, a "team player;" keyboarding skills and knowledge of office equipment and filing systems; experience with basic statistical techniques and knowledge of basic research methodologies; and data management experience with large relational database structures.
Education: Bachelor's degree
Experience: 2-3 years of association related employment. 1-2 years experience in managing a certification program and associated daily operations.
Please apply to this position using our online applicant system with the following link: http://bit.ly/1WUIsmo
Certifying Board Services
The AOA seeks a Certification Manager to serve as an integral member of the AOA’s Certifying Board Services (CBS) team. This position requires the skill set necessary to interact seamlessly with professionals on all levels within the association and the certification process; the ability to handle confidential material with the utmost discretion; deal with highly sensitive situations, and possess scrupulous attention to detail. The ideal candidate will be able to understand a complex system of inter-related activities; to demonstrate critical thinking skills that allow the candidate to draw independent conclusions based on information provided by candidates and board members and will also be prepared to interact meaningfully with the Vice President for CBS based on these assessments at a moment’s notice. This person will be able to partner with appropriate internal and external resources to advance the scope of osteopathic certification and to pursue opportunities to strengthen the AOA brand with new and existing partners. Overall, this role requires a highly collaborative approach to leadership. CBS is seeking a Certification Manager who will help us create a compelling application experience for the candidates that keep physicians engaged with the AOA. The ideal manager would have specific certification experience along with consumer web, e-commerce, mobile, and software as a service mindset. In addition, the manager will be an expert online marketer who creates scalable communication; a buzz of inbound marketing or viral traffic through the web; social media and content discovery. The successful candidate will exhibit a savvy online marketing sense and understand how the current state of the web operates and know how to make it work to the certification applicant’s benefit. Since data is becoming more and more accessible, CBS is increasingly making decisions driven by metrics. Analytics are becoming a central hub where everything (web, marketing, and operations) is being measured and each decision is supported by data. Thus, we seek a candidate who can act like an internal consultant and help determine what should be measured and will eventually be able to help build out that capability with the IT staff for our division. Manages the coordination of materials associated with the examination process including developing and distributing examination schedules; coordinating the scheduling of examiners; registration and preparation of statistical reports. Works closely with other Certification Managers to craft best practices related to marketing, metrics, budgets, revenue projections and forecasting processes. Oversees assigned staff Specialists’ work – verifying and approving projects, evaluating performance, making necessary updates and changes as needed. Exhibits the leadership attributes of fairness, empathy and above all a sense of humor. Works with the Vice President and the assigned psychometrician on the development of new exams launched by the boards. Coordinates board examinations (primary certification, recertification, and OCC’s continuous osteopathic learning assessments). Facilitates data for the board officers regarding credentialing for certification / recertification of candidates. Facilitates the coordination of new exam questions. Works closely with the examination committee and ensures examiners’ participation. Supports the item bank consultant in the maintenance of the item bank of examination questions for the various board exams. Submits appropriate CME hours to the AOA for participating examiners. Special skills include computer experience with Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Credentialing Processing System (CPS), Dreamweaver, Twitter, You Tube, LinkedIn Groups and iMIS.
Education: Master's degree
Experience: 2-5 years of association/nonprofit management experience.
Please apply to this position using our online applicant system with the following link: http://bit.ly/1LOGD7C
Certifying Board Services
The AOA seeks a Certification Specialist to assist in providing certifying services to the CBS. This position requires the ability to interact tactfully with professionals on all levels within the association and with the board members, the ability to handle confidential material, deal with sensitive situations, and possess a high degree of attention to detail. The successful candidate will need the ability to understand a complex system of inter-related activities, and to draw independent conclusions based on information provided by candidates/board members and to interact meaningfully with the Certification Manager based on those assessments. Deals with the administrative and clerical duties of the position as needed to support the Vice President and Certification Managers overall management of CBS, such as setting up meetings, making travel/lodging arrangements, entering and managing candidate and certification program data, maintaining scrupulous computer and paper files, answering questions as needed, routing telephone calls to proper individuals, and disseminating information to staff, members, client boards and certification/recertification candidates as appropriate. Assists in the arrangements for meetings of the various boards and other meetings as needed. Tasks include assisting in agenda preparation, preparing and distributing notices, setting and managing timeframes for submission and compilation of agenda books, preparing statistical tables/reports by acquiring numbers from a variety of sources and posting them logically in an appropriate format, compiling and distributing minutes, ensuring that travel and lodging requests are received and addressed in a timely manner and taking minutes in meetings. Assists in responding to and generating correspondence according to AOA standards to the board members, certification candidates, and those seeking recertification. This includes using computer-generated standard letters and custom correspondence/e-mails. Responsible for timing and scheduling of routine correspondence. Often these letters serve as candidate notification letters; therefore, a high degree of attention to detail is required. Keeps Certification Manager apprised of developing issues and matters that need to be addressed. Maintains candidate databases for certification and recertification for client boards as required, maintains a high degree of accuracy and confidentiality in regard to all aspects of the certification process. Also, maintains the item bank for client boards as required. The confidentiality of these item pools and changes to information in regard to them is paramount. Assists in writing Standard Operating Procedures and maintaining a current statement of all procedures performed for client boards including all database, correspondence, financial and routine activities and the documentation of policies relating to those activities. The purpose of these compilations of activities and policies is to ensure consistent procedures and performance in relation to all certification activities performed for client boards. Maintains filing systems as necessary. Attends to various duties as assigned. Special skills include computer experience with Microsoft Access (proficiency), Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, familiarity with member service software and Crystal Report Writer.
Education: Bachelor's degree preferred
Experience: 3-5 years of administration experience.
Please apply to this position using our online applicant system with the following link: http://bit.ly/1LOI6Lj
Vice President of AOIA Business Development
American Osteopathic Information Association (AOIA)
The AOA seeks a Vice President for AOIA as an integral part of the leadership team of the AOIA, a VP for Business Development who can work with the AOIA to create a compelling innovation center and physician service center that provides relevant, innovative and effective resources for physician members of AOA. The successful candidate will exhibit knowledge of online education and marketing tools, as well as current and upcoming innovations for physicians in practice. This position is responsible for the overall management of the three major areas of focus and service delivery for AOIA (an affiliate of AOA). The management role includes responsibility for the strategic design, business planning, marketing, staff development, budget development and quality of the service delivery products.
This position requires the skill set necessary to interact seamlessly with the physician and administrative leadership of the AOIA and its Board of Director, health care business leaders and innovators, physician members of the AOA, hospital and facility executives, insurance executives, and government payers. The ability to handle confidential material with the utmost discretion, resolve and assist with physician practice requests, demonstrate acumen toward strong business plan development, and possess scrupulous attention to detail, and managerial leadership, is also required in this position.
The ideal candidate will be able to lead a complex system of inter-related activities; to demonstrate critical thinking skills that will help direct design of business solutions to meet the needs of physicians in practice, have marketability and financial sustainability, and have familiarity with innovation development in continuing medical education, and payment reform models. This position will need to process information quickly and be an effective communicator with staff, AOIA Board, physician constituent groups, and AOA leadership. This person will partner with appropriate internal and external resources to advance the business processes and quality of service offerings for AOA physician members. This role requires a highly collaborative approach to leadership. The candidate should be familiar with the health information technology market space and its application within physician practices.
The Vice President of AOIA Business Development develops strategic business plans and goals for focus areas identified through strategic planning process; educates AOIA leadership and staff on the plan; creates timeline for the achievement of these goals; implements and manages goals and objectives; leads, guides, and directs the staff to achieve the goals of the focus areas, supported by the AOIA board; reviews staff performance and adjusts staffing as needed; ensures that appropriate training is provided for staff and that policies and procedures are appropriate to achieve goals; with input from the Finance Department and SVP, develops department budgets; manages operations to budget; establishes quality measures for physician service products, and evaluation metrics to determine effectiveness and feasibility of service lines; designs review and evaluation process for innovation project, and efforts for payment reform model development; makes appropriate changes to the department as required; creates communications/marketing plan for the department; and identifies opportunities for new growth and expansion with new members.
Education: Master's in health care or business administration or equivalent
Experience: Minimum 8-10 years of senior health care administration experience, with strong staff leadership and quality management skills.
Please apply to this position using our online applicant system with the following link: http://bit.ly/1KjW4RC
The AOIA is a not-for-profit professional association formed in 2000 to advance the use of information technology in the practice of osteopathic medicine. It is an affiliate of the American Osteopathic Association (AOA), and shares a common goal in the advancement of osteopathic medical practice. Its mission includes charitable, educational, professional or scientific innovation initiatives to advance the osteopathic medicine profession. Today, the AOIA also provides a broad range of physician practice solutions and services, including support for practice managers and physician advocacy.
Software Development Engineer (.NET)
Education: Bachelor's degree in computer science or other technical discipline, or equivalent in technical training/experience.
Please apply to this position using our online applicant system with the following link: http://bit.ly/1J6L7mR
Agile Information Technology Project Manager
The AOA seeks an Agile Information Technology Project Manager, responsible for facilitating continual improvement on the team using knowledge of agile practices. The agile project manager is responsible for working with delivery teams to leverage agile principles to successfully deliver solutions while providing progress transparency to clients and stakeholders. Contributes to continual process and people management innovation, supporting effective delivery of solutions. Negotiates, defines, communicates and manages projects. Ability to manage multiple projects at one time. Acquire appropriate resources to meet project needs. Identify, analyze, prioritize, mitigate and communicate project risks. Ensure product team follows good agile practices. Plan and facilitate meetings for topics such as iteration planning, roadmap planning, requirements for features, steering committee, retrospectives, and process improvement. Mitigate distractions to the teams. Holds the development and business teams accountable in achieving goals and deliverables. Provides regular feedback and progress to product owners and senior stakeholders. Facilitates user story writing, splitting of stories, and clarification. Helps team resolve issues and remove roadblocks. Coaches team members on agile best practices. Primary interface to non-team members (along with product owner), including clients and vendors. Demonstrated experience in an Agile/Scrum environment managing multiple simultaneous projects involving cross-functional product teams within budgetary and schedule constraints. Demonstrated experience managing external and internal clients. Knowledge of project management principles, methods and techniques. Knowledge of software/internet development. Ability to handle multiple planned and unplanned efforts, roles and responsibilities. Strong verbal and written communication skills. Demonstrated skills and experience in conflict resolution, negotiation, and presentation. Strong teamwork and interpersonal skills. Proficiency with Excel, Word, etc. Self-motivated and able to work with limited supervision.
Education: Post-secondary education in business or technical field
Experience: Minimum three years of experience managing IT projects
Please apply to this position using our online applicant system with the following link: http://bit.ly/1J6Noi7
Location: 1090 Vermont Ave. NW Suite 510, Washington, D.C.
The AOA seeks an Assistant Director to provide public policy analysis and development services to the AOA. The position reports back to the association with clear analysis of federal and state legislative and regulatory policies that advance and strengthen the osteopathic medical profession. The individual provides public policy expertise and will develop relevant materials for the AOA Bureaus, Task Forces, Leadership and Affiliate Organizations. The position develops draft agency comment letters on issues affecting the osteopathic medical profession. In addition, the individual assists with facilitating AOA nominations to governmental committees, advisory panels and task forces. Further, the individual in consultation with the Director of Policy Engagement will develop a strategy to advance the nomination beyond the initial submission. Analyze policies to identify opportunities to advance the AOA's strategic priorities. Seek issues that could impact the osteopathic medical profession and recommend a course of action. Monitor developments in health information technology, analyze their potential impact to osteopathic medicine, and identify areas for the osteopathic medical profession to shape or influence. Research and provide timely information on important, relevant issues to the osteopathic medical profession. Develop draft policy positions for review by appropriate internal committee(s) to advance to AOA House of Delegates. Develop concise and timely written communications for internal and external audiences. Comment on relevant regulatory and administrative activities of federal agencies including the: Health and Human Services including the Centers for Medicare & Medicaid Services (CMS), Food and Drug Administration, Health Resources and Services Administration, Drug Enforcement Administration, Centers for Disease Control and Prevention, and the Departments of Defense, Education, Homeland Security, and Veterans Affairs. Attends meetings and maintains strategic relationships with nonprofit and for-profit health care organizations, coalitions, and offices/agencies on behalf of the AOA, as assigned. Monitor coalitions, committees and work groups on a variety of health care issues. Monitor health policy activities on the federal and state level and proactively recommend opportunities to promote the expertise of osteopathic physicians. Ensure that nominations are processed and sent in a timely manner in order to meet the specified deadlines.
Education: Bachelor's degree in political science, communications or related discipline is required. A master's degree is desirable
Experience: Minimum three years on the staff of federal or state legislator and/or relevant experience with a health care association, federal or state health agency, or health policy analysis organization. Federal health IT policy and/or regulatory experience is a plus.
Please apply to this position using our online applicant system with the following link:
The AOA seeks an Accountant to provide support to the Finance Department by preparing financial statements for certifying boards and multiple affiliated and non-affiliated groups of the AOA. Assist with the month-end and annual closing process by preparing monthly journal entries and reconciliations for assigned accounts. Assist with annual audit and budgeting processes, and creating and updating schedules as assigned. Maintain confidentiality at all times. Emphasize customer service both externally and internally. Act as a liaison between the AOA and certifying boards for financial reporting as evidenced by timely preparation of board financial statements and supervisor observation. Account for all certifying boards and (non) affiliate groups assigned. Prepare financial statements on a monthly basis by the 20th of the following month as evidenced by supervisor observation of such financial statements and reconciliations. Prepare journal entries, as required. Provide backup support to clerical positions to ensure compliance with GAAP. Demonstrate support for fellow employees by providing positive or constructive feedback as evidenced by supervisor observation and feedback of others. Answer incoming telephone calls in a professional manner as evidenced by supervisor observation and feedback of others. Assist in the audit of AP checks for final approval and signature. All other duties assigned.
Education: Bachelor's degree in accounting/finance
Experience: 1 year relevant experience or equivalent to accounting/finance
Please apply to this position using our online applicant system with the following link: http://bit.ly/1cYRnjr