American Osteopathic Association

Advancing the distinctive philosophy and practice of osteopathic medicine

Employment Opportunities

If you're a talented individual interested in working with caring physicians within a growing member association, the American Osteopathic Association (AOA) may be the place for you. Send a resume with cover letter and salary requirements to: Department of Human Resources, American Osteopathic Association, 142 E. Ontario St., Chicago, IL 60611-2864; or email recruiter@osteopathic.org. Qualified applicants will be considered; no telephone calls or search firms, please. The AOA is proud to be an EEOC employer.

Affiliate Affairs
Program Coordinator

The program coordinator provides administrative support to AOA divisional and specialty affiliates in order to facilitate the development of active, healthy societies; works with program managers/division director to balance the needs of affiliate organizations with available resources; and supports division activities as required.

Essential functions include support AOA managed affiliated organizations; log all incoming mail, payments, invoices, bank statements, etc.; maintain outgoing mail log; prepare monthly reports and provide to the AOA for affiliate rebill; support A/R and A/P functions; prepare check requests for managed affiliates for approval by the Program Managers and Division Director; insure proper totals for reimbursement requests; procure appropriate back-up documentation to support requests; provide due diligence relative to failed/outstanding transactions; support membership functions; process dues payments; enter new/updated membership information into appropriate databases; merge and mail membership information (e.g., welcome letters, membership certificates, etc.); provide membership data as requested; support meeting functions; process payments; enter registration information into appropriate databases; respond to email sent to general email boxes and forward to program managers as appropriate; and assist with all other projects and duties as assigned by Division Director and Program Managers.

Education: Associate degree or comparable professional experience in administration

Experience: 3-5 years direct experience in coordinating multiple projects in a fast paced environment. Background in association or nonprofit work preferred. Understanding of affiliate relations and/or organizational development a bonus.

Skills: Computer experience with Microsoft Office products including Word, Excel, Access, PowerPoint and Outlook required. Experience in AMS systems, specifically iMIS software, is preferred

Physical demands: Sitting, 50%; standing/walking, 50%. Lifting: Moderate, less than 20 lbs. Vision: Computer, phone.
 
Mental demands: High-pressure; goal-oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Environment: Normal office environment. 

Please follow this link to complete the online application process: http://bit.ly/2iY9qv3

Certifying Board Services
Psychometrician

As a member of the Certifying Board Services department, the Psychometrician will work closely with the 18 certifying boards and 9 conjoint examination committees in all aspects of examination development. In addition, the Psychometrician is responsible for all psychometric activities associated with the certifying boards’ exams and for the oversight and management of psychometric contractors.

This individual will participate in the design, development and maintenance of assessments; conduct item and test analyses, equating, standard setting, score reporting, reliability and validity studies, and other psychometric activities to support the certifying boards; facilitate psychometric meetings with subject matter experts; communicate psychometric results and findings to members of the certifying boards; collaborate with subject matter experts to improve current assessments; provide support for an assessment management system and institutional database; direct and manage the work of psychometric contractors to meet deadlines; and handle other responsibilities as assigned.

This role requires a solid understanding of complex data structures, statistical theory, methodology, and application; the ability to manage, manipulate, and summarize small and large quantities of data; a history of thoroughly documenting methodologies and appropriately cataloging data, files, supporting documentation, and results; a self-starter who is organized, versatile, capable of performing work independently with minimal direction; excellent problem solving skills and ability to prioritize simultaneous, competing client activities; the ability to take personal responsibility for service and quality of work delivered; excellent communication skills in both written and spoken English; strong interpersonal skills with the ability to work effectively in teams; training at the advanced level on Rasch analysis test equating, and survey data analysis; expertise in additional advanced statistical procedures and psychometric methods; knowledge and demonstrated use of multivariate statistics and statistical software (e.g., SPSS, SAS, R); strong understanding of analytical statistics and its application; and strong time and project management skills, along with attention to detail.

Education: PhD in educational measurement, psychological measurement, evaluation, assessment, or a related field with an emphasis on psychometrics.

Experience: At least five years of experience in psychometrics or measurement for high-stakes testing required; experience in the development of examinations for the health care field preferred. Management of psychometric staff and/or contractors preferred.

Physical demands: Sitting, 50%; standing/walking, 50%. Lifting: Moderate, less than 20 lbs. Vision: Computer, phone.

Mental demands: High-pressure; goal-oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Environment: Normal office environment.

Please follow this link to complete the online application process: http://bit.ly/2hYo9sA

Meetings and Travel
Senior Meeting Coordinator

Under the direction of the Director, Meetings & Convention, the Senior Meeting Coordinator performs a wide range of meeting and convention logistical coordination necessary to support the Meetings and Travel department.

Essential functions include coordinates registration and housing using both internal and external software platforms; attention to detail and critical thinking skills in planning meetings; conducts initial research into facility availability for smaller conferences and meetings; prepares "Requests for Proposals," evaluates initial proposals against requirements, and conducts initial negotiations; negotiates and prepares standard meeting contracts for all small meetings and conferences; coordinates hotel block, food and beverage, special needs requirements, audio visual, group resumes and post event report templates to provide to hotel; review meeting invoices for accuracy, obtain approval and process payment for all meetings assigned; coordinates and maintains historical data on all smaller conferences as well as specific aspects of annual meeting; and travels to provide onsite support to OMED, Annual Meeting, and other smaller meetings as assigned by director. 

Education: Bachelor's degree preferably hospitality and tourism management

Experience: Minimum 3 years' professional meeting experience (nonprofit or association experience preferred).

Licensure or Certification: CMP preferred  
 

Skills: Must have experience in working with hotels, convention centers and vendors; knowledge and experience in working with a registration software platform; knowledge and experience in working with hotel contracts; computer experience with Microsoft Office (Word, Excel) and Adobe (PDF), iMIS experience a plus; strong time management skills and ability to manage concurrent tasks efficiently; superior attention to detail and critical thinking skills; high energy, positive, professional attitude, pride in work product; great team member: willing to roll up your sleeves and pitch in to help your colleagues when needed; establish and maintain interpersonal relationships with hotel staff and inter divisional staff; and ability to work longer than standard business hours during the week, ability to work weekends as requested by Director and ability to travel as needed.

Physical demands: Sitting, 50%; standing/walking, 50% (90% while onsite supporting meetings). Lifting: Moderate, less than 20 lbs. Vision: Computer, phone.
 
Mental demands: High-pressure; goal-oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Environment: Normal office environment. 

Please follow this link to complete the online application process: http://bit.ly/2he7S1Q

Chief Operating Officer
Executive

The Chief Operating Officer works at the direction of the CEO and shall assist the CEO in the implementation of the directives of the AOA Board of Trustees. The COO shall coordinate activities with the other members of the Senior Leadership Team to produce the greatest possible cooperation and efficiency in the conduct of the affairs of the AOA, as directed by the CEO. The COO shall represent the CEO when assigned. Responsible for overall strategic and systematic improvements, assisting other departments and staff in understanding financial concerns, overcoming operational inefficiencies, and guiding implementation of the strategic plan. Responsible for oversight of all internal operations and integration. Direct management of the following departments: Human Resources, Certifying Board Services, Membership and Information Technology.

Assist the Executive Director in the implementation of the policy directives of the House of Delegates and Board of Trustees for strategic operations of the AOA; development of annual organization work plan and corresponding budgets; representation of the AOA to internal and external organizations; and as a member of Senior Leadership team and officer of the Organization.

Provide personnel oversight for VPs of departments of Human Resources, Certifying Board Services, Membership and Information Technology. Participate in the development and implementation of the department budget and goals for these departments. Integration of quality improvement and customer service enhancements are essential areas of responsibility. Assess the use of operational systems throughout the organization, as requested, including, but not limited to:

Financial, Personnel, and Membership reporting systems

  • Assess current reporting systems
  • Collaborate with functional teams to understand system deficiencies
  • Collaborate to identify potential systems improvements and solutions.
  • Make recommendations to senior leadership team, councils, and/or committees as necessary
  • Provide project management support to implement approved recommendations and assist with training, as needed

Special Projects, Programs or Initiatives

  • Evaluate business objectives of specified services and products, understanding the scope of work and the business plan
  • Collaborate with staff leadership to evaluate business, marketing, and staffing to assess return on investment
  • Collaborate with the accounting team to develop budgets for the organization
  • Make recommendations for improvements and direct implementation of approved recommendations.
  • Property and building management with CFO.

Perform administrative duties, including

  • Review contracts, invoices and expenses requests;
  • Approve travel, requests of Department Directors and their staff; and
  • Identify revenue and expense options when/where appropriate.
  • Oversee staff development and merit review process for department.

The Chief Operating Officer shall perform such other duties as directed by the CEO.

Significant contact with AOA leadership, affiliate organizations, membership and staff. Also external constituent relationship management with leaders of professional health care associations, vendors and corporate partners.  Significant number of meetings, conferences, and networking events.

Education: Undergraduate degree required. Master’s degree in business, health administration or management required

Experience: Minimum 10 years' executive-level experience in complex health care organizations.

Licensure or Certification: CPA or clinical degree preferred  

Skills: Must have excellent oral and written communication skills, demonstrated problem-solving and entrepreneurial skills, ability to design, direct and implement multiple projects, ability to design, train and manage complex budgets, knowledge of the political process at the federal and state level, personnel management and talent development skills, and computer experience.

Physical demands: Sitting, 50%; standing/walking, 50%. Lifting: Minimal, less than 20 lbs. Vision: Computer, phone.

Mental demands: High-pressure; goal-oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Environment: Position primarily based in Chicago headquarters. Has oversight for multiple sites (DC), seasonally up to 40% travel including weekends and evenings. 

Serving as the professional family for more than 123,000 osteopathic physicians (DOs) and osteopathic medical students, the American Osteopathic Association (AOA) promotes public health and encourages scientific research. In addition to serving as the primary certifying body for DOs, the AOA is the accrediting agency for all osteopathic medical schools and has federal authority to accredit hospitals and other health care facilities. The Chief Operating Officer position is vital to AOA’s success and the person must bring, in addition to professional knowledge, a personality to work with numerous individuals (staff, volunteers, faculty, vendors etc.). AOA can be a fast-paced, often demanding environment due to the responsibility for development of multiple programs with tight deadlines, coordinating large groups of program materials.

Please follow this link to complete the online application process: http://bit.ly/2gJgQBf